Commonly Asked Questions
What web design services do you offer? We offer a comprehensive range of web design services including custom website design, redesigns of existing websites, e-commerce solutions, and responsive design to ensure your site looks great on all devices.
Can you help redesign an existing website? Absolutely! We specialize in redesigning websites to improve aesthetics, functionality, and user experience while maintaining your brand's identity.
How long does it take to complete a website design project? The timeline for completing a web design project varies depending on the complexity and scope of the project. Typically, a standard website takes about 4-6 weeks from initial consultation to launch.
What types of computer and tech repairs do you offer? We handle a wide variety of tech repairs including desktop and laptop repairs, hardware upgrades, software troubleshooting, and general maintenance to keep your devices running smoothly.
What types of viruses and malware can you remove? We can remove a wide range of malicious software including viruses, trojans, spyware, adware, ransomware, and rootkits.
Can you prevent future infections after removing the virus? Yes, we offer solutions such as installing robust antivirus software, configuring firewalls, and providing advice on safe browsing habits to help prevent future infections.
What antivirus software do you recommend? We recommend reputable antivirus software such as Norton, McAfee, Bitdefender, and Kaspersky. We also offer guidance on selecting the best software for your specific needs.
What is SEO and why is it important? SEO, or Search Engine Optimization, is the process of optimizing your website to rank higher in search engine results. This increases visibility and attracts more organic traffic, helping your business grow.
What types of tech support services do you offer? We offer a wide range of tech support services including troubleshooting hardware and software issues, network setup and configuration, data recovery, and technical consultations. We also provide tailored tech advice for small businesses and home users.
What is the process for creating a custom logo? Our process begins with a consultation to understand your brand and vision. We then create initial design concepts, refine them based on your feedback, and finalize the logo that best represents your business.
Do you offer discounts for individuals on government assistance? Yes, we are proud to offer discounts for individuals who are part of government financial support schemes. Please contact us for more details and eligibility.
Can you help with tech upgrades? Certainly! We offer upgrade services for computers, laptops, and other tech devices to ensure your systems are running the latest software and have up-to-date hardware for optimal performance.